FREQUENTLY ASKED QUESTIONS
Before Purchase
How can I verify the cheat is undetected?
You can easily check the status of our cheats by visiting ethereal.pub/status. This page provides real-time information on the detection status of our products. We believe in transparency, which is why we maintain a public detection history that shows the date of the last detection.
Is my computer compatible with Ethereal software?
Is it easy to setup?
Yes! Our software is designed with simplicity in mind. Once you complete your purchase, you'll receive clear step-by-step instructions via email. The setup process is straightforward and typically takes just a few minutes. Our loader handles everything automatically, so you can get started quickly without any technical expertise required. Additionally, our docs contain all the information needed for setup and troubleshooting.
Customers
How do I use my product?
Once you complete your purchase, you will receive an email containing detailed instructions. Our delivery and activation is instant. Simply follow the instructions to download our loader and login using your provided key.
How can I join the community?
You can easily join our community on Discord at discord.gg/SFTGJREQrc. We keep you updated with the latest news and updates. To access our exclusive private chat group, you can find detailed instructions on how to join on our Discord server.
Is my cheat up to date?
Our software automatically updates itself whenever you launch it. No tedious manual downloads or installations required. Simply run the cheat and enjoy your gaming experience hassle-free!
Do you offer refunds?
Cryptocurrency payments are non-refundable. Due to the irreversible nature of blockchain transactions, all crypto purchases are final — no exceptions.
For card or other payment methods, you may request a refund within 48 hours of purchase, but only if the software is genuinely not working for you. You must cooperate with our support team and follow all troubleshooting steps provided. If you refuse support or decline assistance, your refund request will be denied.
No refunds will be issued after 48 hours, regardless of the reason. We can also assist by switching your license to another game and compensating for any lost time. Full details are available in our Terms of Service.
Are crypto payments refundable?
No. All cryptocurrency transactions are final and non-refundable. Blockchain transactions cannot be reversed, cancelled, or refunded under any circumstances. By choosing to pay with crypto, you accept this condition. If you want the option of a refund, please use a card payment method instead.